Sign-in code not arriving
- Wait for the resend timer, then tap Resend.
- Make sure WhatsApp is installed and the number is correct (+92 3XX XXXXXXX).
- Choose Use SMS instead.
Voice note stuck "waiting to be processed"
Notes recorded offline are processed when you reconnect. Open Munshi with mobile data or Wi-Fi on. If a note stays stuck for more than a few minutes, pull down to refresh on Today, or contact us — the audio is safe on your phone.
The draft has the wrong date
Relative words (kal, parson) are calculated from when you recorded, not when it was processed. Tap the date to fix it, or say "date 28 October hai" with Refine. Always check amber fields.
Reminders didn’t ring
See reminder troubleshooting — usually battery optimisation or notification settings.
Phone and web app don’t match
Both need to be online to sync. On the phone, pull down on Today to refresh. Make sure you are signed in to the same account.
App crashes or is slow
Update to the latest version from Google Play, restart your phone, and make sure at least 500 MB of storage is free. Crash reports reach us automatically (without your case content); you can also tell us what happened on WhatsApp.
Still need help?
WhatsApp us during Monday to Saturday, 9:00 AM – 9:00 PM PKT, or email support@digitalmunshi.com.pk. Check service status for outages.