Delete your Munshi account

This page explains how to delete your account in Digital Munshi: Lawyer Case Diary, the app published by Digital Munshi on Google Play (and on the App Store when available). You can delete your account in the app, or here on the web without reinstalling the app.

#Before you delete: cancel your subscription

Deleting your account does not cancel a subscription bought through an app store:

• Google Play: Play Store → profile → Payments & subscriptions → Subscriptions → Munshi → Cancel.
• App Store: Settings → your name → Subscriptions → Munshi → Cancel, or apps.apple.com/account/subscriptions (opens in a new tab).
• Direct plans: we cancel them automatically when we process your deletion request.

Want a copy of your diary first? Export it in the app: More → Privacy & security → Export all my data (PDF / Excel).

#Option 1 — delete in the app

1. Open Munshi and go to More → Privacy & security.
2. Tap Delete my account.
3. Confirm with the code we send to your phone. Deletion starts immediately.

#Option 2 — request deletion on the web

Don’t have the app installed any more? Use the form on this page, or email support@digitalmunshi.com.pk from the email address or phone number on your account with the subject "Delete my account". We will verify that the request comes from the account owner (usually with a code sent to your registered number) before deleting anything.

#What we delete

• Your profile: name, phone number, email, title, bar licence number, courts and practice areas.
• Your diary: cases, hearings, outcomes, clients, notes, to-dos, fees and AI drafts and transcripts.
• Voice recordings and documents/scans.
• Your WhatsApp brief and notification settings, push tokens and sign-in sessions.
• If you own a chamber, the chamber and its shared data (please transfer ownership first if others should keep it). If you are a member of someone else’s chamber, your access is removed; entries you made in that chamber remain with the chamber.

#What we keep, and for how long

• Payment records and invoices (plan, amount, date, transaction reference — not card numbers), kept for up to 6 years where required by tax and accounting law.
• A minimal record of the deletion request (date and a hashed identifier) to prove we completed it, kept for 2 years.
• Backups: encrypted backups roll over and are permanently overwritten within 30 days after deletion from live systems.
• Aggregated statistics that do not identify you.

#How long it takes

We complete deletion from live systems within 30 days of a verified request (in-app deletions usually immediately), and confirm by email or WhatsApp. Backups are cleared within a further 30 days.

#Delete only some data

You can delete individual cases, clients, documents and recordings in the app at any time, and shorten the automatic deletion period for voice recordings in Privacy & security. To ask us to delete specific data without closing your account, email support@digitalmunshi.com.pk.

#Request deletion

Use the form below. We will contact you on the phone number or email you provide to verify the request.