This schedule supports our Privacy Policy. We keep personal data only as long as needed for the purposes described there.
Retention periods
| Data | Kept for | Why |
|---|---|---|
| Voice recordings (audio) | 30 days after recording by default (configurable in the app) | To create and, if needed, re-process your draft |
| Transcripts and AI drafts | Until you delete the case or your account | Part of your case record |
| Diary content (cases, hearings, clients, notes, fees) | Until you delete it or your account — including read-only periods after a plan ends | To provide your diary; your data is never held hostage |
| Documents and scans | Until you delete them or your account | Your case file |
| Corrections you make to AI drafts (text only, no audio) | Up to 24 months, de-identified | To improve accuracy |
| Account details | Until you delete your account | To run your account |
| WhatsApp brief and sign-in message logs | 90 days | Delivery troubleshooting |
| Crash reports and diagnostics | 90 days | Stability |
| Product analytics events (pseudonymous) | 12 months | Improving the product |
| Payment and invoice records | Up to 6 years | Tax and accounting law |
| Support conversations | 24 months after the last message | Quality and follow-up |
| Website form submissions (waitlist, beta, contact) | 24 months, unless they become part of an account | Responding to you |
| Account-deletion requests | 2 years (date and hashed identifier only) | Proof of compliance |
| Encrypted backups | Rolling, overwritten within 30 days | Disaster recovery |
After account deletion
Deleted from live systems within 30 days of a verified request and from backups within a further 30 days, except records we must keep by law (see the table). See Delete your account.
Changes
We review this schedule at least once a year and when we add new features.